Privacy Policy

Neighbor Vest LLC ("NeighborVest," "we," "our," or "us") respects the privacy of visitors and users of neighborvest.co.

This Privacy Policy describes the types of information we may collect, how that information may be used, and the choices available to users.

Depending on how you interact with NeighborVest, we may collect information you voluntarily provide, including personal information:

• Name
• Email address
• Telephone number
• Property address
• Mailing address
• Information related to a property
• Information included in forms or inquiries
• Communications you send to us

You may voluntarily provide information relating to a property, including:

• Property location
• Property type
• Property characteristics
• Property condition
• Homeownership-related information
• Your goals or timeline relating to the property

The exact information requested may vary depending on the feature or form being used.

When you interact with our website, certain technical information may be collected automatically. This may include:

• IP address
• Browser type
• Device type
• Operating system
• Referring website
• Pages viewed
• Approximate geographic information
• Date and time of visits
• Website interactions
• Technical identifiers
• Cookie information

This information helps us operate, secure, understand, and improve the website.

NeighborVest may use collected information to:

• Respond to inquiries.
• Provide requested information.
• Understand a user's property-related needs.
• Operate website features.
• Improve website functionality.
• Provide customer support.
• Communicate regarding submitted requests.
• Analyze website usage and performance.
• Detect security issues or misuse.
• Maintain records.
• Comply with applicable legal obligations.
• Protect the rights and interests of NeighborVest and its users.

This section describes how Neighbor Vest LLC, operating as NeighborVest, handles text messaging.

What we collect. When you submit a request, we collect your name, mobile phone number, email address, property information, and your consent status for each type of message.

How we use your number. We use your mobile number to send SMS marketing and customer care messages about your property enquiry, including buyer interest in your area and updates on your request.

Opt out. Reply STOP to any message to unsubscribe.

Help. Reply HELP for assistance.

We will not sell, rent, or share your mobile phone number or SMS opt-in consent with any third parties for marketing purposes.

Consent to receive SMS messages is not required as a condition of purchasing any goods or services.

Message frequency may vary.

Standard message and data rates may apply.

Carriers are not liable for delayed or undelivered messages.

When you tell us you would like to speak with a real estate agent, we will introduce you to an agent who works in your area. We do not provide your name, phone number, email address, or other contact information to any agent unless and until you expressly ask us to make that introduction.

If you authorise an introduction, we share only the information necessary to complete the introduction you requested, and only with the specific agent identified to you. We do not distribute your information to multiple agents, to an agent network, or to any third party for that party's own marketing purposes.

You may contact us at any time with questions regarding communications or your information at support@neighborvest.co or (442) 225-4864.

NeighborVest may use cookies, pixels, analytics technologies, and similar tools.

• Operate the website.
• Remember preferences.
• Understand website traffic.
• Analyze visitor behavior.
• Improve performance.
• Measure marketing effectiveness.
• Diagnose technical problems.

Essential cookies support core website functionality. Analytics cookies help us understand how visitors use the website. Marketing technologies, when used, may help measure the effectiveness of marketing activities.

Users may be able to control certain cookie preferences through browser settings or website controls where available. Disabling cookies may affect portions of website functionality.

NeighborVest may share information when reasonably necessary to operate the website or respond to user requests. Information may be provided to:

• Technology providers.
• Website hosting providers.
• Analytics providers.
• Customer-support providers.
• Professional advisers.
• Contractors or service providers.
• Other parties involved in providing a service requested by the user.

We may also disclose information when required to:

• Comply with law.
• Respond to lawful government requests.
• Protect our rights.
• Investigate suspected fraud or abuse.
• Protect the safety of users or others.

This section does not permit any sharing of your mobile phone number or your SMS opt-in consent for marketing purposes. Those are never sold, rented, or shared with third parties for marketing, as stated in the SMS/Text Messaging section above.

NeighborVest may use outside companies to provide functions necessary to operate the website and business. These companies may process information on our behalf for purposes such as:

• Website hosting
• Database services
• Analytics
• Communications
• Security
• Customer service
• Form processing
• Infrastructure
• Marketing technology

We expect service providers to use information only as permitted by their contractual obligations and applicable law. Service providers act on our instructions only. Your mobile phone number and SMS opt-in consent are never provided to any service provider for that provider's own marketing purposes.

If Neighbor Vest LLC is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction, information may be transferred as part of that transaction where permitted by law.

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy. Retention periods may depend on:

• The reason the information was collected.
• Business requirements.
• Legal obligations.
• Security requirements.
• Dispute resolution.
• Recordkeeping needs.

Information may be deleted or anonymized when it is no longer reasonably required.

NeighborVest uses reasonable administrative, organizational, and technical measures designed to protect information.

However, no internet transmission, computer system, or storage system can be guaranteed to be completely secure. Users should therefore exercise appropriate care when providing information online.

Depending on applicable law and your location, you may have rights relating to personal information. These may include the ability to:

• Request access to personal information.
• Request correction of inaccurate information.
• Request deletion of certain information.
• Request information about how data is used.
• Object to or restrict certain processing where applicable.
• Withdraw certain permissions where applicable.

Not every right applies in every situation or jurisdiction.

To submit a privacy request, contact support@neighborvest.co. Please include enough information for us to understand and process your request. We may need to verify your identity before completing certain requests.

California residents may have additional rights under applicable California privacy laws. Depending on whether a particular law applies to NeighborVest and the information involved, these rights may include requests to:

• Know categories of personal information collected.
• Know the purposes for which information is used.
• Access certain personal information.
• Correct inaccurate personal information.
• Delete certain personal information.
• Obtain information regarding certain disclosures of personal information.
• Exercise rights without unlawful discrimination.

Requests may be submitted through support@neighborvest.co. NeighborVest will respond to applicable requests in accordance with legal requirements.

NeighborVest is not intended for children under 13.

We do not knowingly collect personal information directly from children under 13 through the website. If we learn that information from a child under 13 was collected inappropriately, we will take reasonable steps to address the situation.

The NeighborVest website may contain links to external websites.

NeighborVest does not control the privacy practices of third-party websites. Users should review the privacy policies of third-party websites they choose to visit.

Some browsers provide "Do Not Track" signals.

Because there is not currently a universally accepted technical standard governing all such signals, the website's response may depend on the technology being used and applicable legal requirements.

NeighborVest may revise this Privacy Policy periodically.

When updates are made, the "Last Updated" date at the top of this page will be revised. Users are encouraged to review this policy periodically.

Questions, requests, or concerns regarding privacy may be directed to: